Arateg responds to the COVID-19 crisis: how we ensure safety and quality

The COVID-19 pandemic has already transformed the way businesses operate on the market. With quarantine and social distancing being practised globally, many organizations have set up remote workflows and moved online. In the face of crisis and uncertainty, the optimization of internal activities and care of safety is of prime importance.

At Arateg, we pay special attention to our employees, customers, and partners supporting them in this complex environment. As health is the top priority, our team has been working from home since March and will continue performing tasks distantly as far as it will be needed. Our firm also asked all members to keep self-isolation.

Our software engineering company has been delivering IT-related services to clients from other countries for many years. This experience in remote collaboration, as well as high agility and well-established processes, allowed us to quickly adapt to new conditions. Here we share what we do to stay proactive and provide quality services.

In response to the coronavirus, we:

  1. Cancelled all business trips until the end of the COVID-19 pandemic.
  2. Conduct all communications — meetings, conferences, etc. — online.
  3. Hold virtual meetings with customers using video conferencing tools.
  4. Recruit and onboard new employees remotely.
  5. Postponed the participation in offline training and social events such as meetups, conferences, hackathons, as well as clients’ visits.
  6. Enabled information security using VPNs, role-based data access, and secure user authentification.
  7. Allowed our specialists to take home all the required tech devices, fave chairs, and even plants. Understanding how important it is to feel focused and motivated in this time, our company helped everyone set up a comfortable remote workspace.
I believe that responsible behavior, business digitization, and remote workspaces will help us not only overcome this uncertain situation but become stronger.

At the moment, the business environment is complex and unpredictable. We all know that there is a lot of work to be done in the coming months. If you aim to digitize internal processes or optimize workflows, do not hesitate to reach us out. We will be glad to share our experience and help you solve technical issues to overcome this burden of uncertainty.

Take care of yourselves, your families, and your communities. Stay healthy and productive!

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